Orders are prepared within 1–3 business days. Personalized or engraved items may require additional time.

Yes, you will receive a confirmation email after purchase and another when your order ships.

If your order has not been processed yet, adjustments may be possible. Contact: info@boutiquejoya.com

Yes, Boutique Joya ships worldwide from our studio in Aspe, Spain.

• Europe: 3–7 business days

• International: 5–10 business days Delivery times may vary depending on customs.

International orders may be subject to customs duties or taxes.

🔄 Returns & Exchanges

Returns are accepted within 14 days if the item is unworn and in original condition.

• Engraved jewelry

• Personalized items

• Custom orders

• Gift cards

Email info@boutiquejoya.com with your order number.

• Avoid perfumes, lotions, and chemicals

• Remove before swimming or showering

• Store separately in a soft pouch

• Clean gently with a soft cloth